Support

Signing up

For Healers

To create an account, navigate to the homepage and click on the "Sign Up" button. Input the required information such as name, email, and password. Once the form is submitted, you will receive an email with a verification link to activate your account.
Yes, we take the privacy of our users seriously and have implemented appropriate security measures to protect your personal information. You can refer to our privacy policy for more information.
Once you are logged in, you can access your account page by clicking on the "Account" button on the top right corner of the website. Here you can edit your personal information and preferences.

For Seekers

To create an account, navigate to the homepage and click on the "Sign Up" button. Input the required information such as name, email, and password. Once the form is submitted, you will receive an email with a verification link to activate your account.
Yes, creating a profile is a requirement to book services and access certain features of the website. Your profile will include information such as your name and profile photo.
Once you have found a session that you are interested in, you can click on the “book” button and securely enter your payment details to pay and secure your spot.
Once you are logged in, you can access your account page by clicking on the "Account" button on the top right corner of the website. Here you can edit your personal information and preferences.
Yes, we take the privacy of our users seriously and have implemented appropriate security measures to protect your personal information. You can refer to our privacy policy for more information.
Once you are logged in, you can access your appointments page by clicking on the "Appointments" button in your menu. Here you can see all your booked services.

Searching and Booking Healing experiences

For Seekers

You can filter for your search results by location, modality, price, and availability to find the right practitioner for you. You can also check out practitioner's profiles, read reviews, and see their qualifications and experience.
Once you have found the right practitioner, you can view their available sessions, make sure the date and time suits you, and confirm the booking. You can also make payments and reschedule appointments.
Finding Healers offers a wide variety of holistic healing services such as energy healing, spiritual healing, reiki, acupuncture, hypnotherapy, yoga and more. You can filter your search results by modality to find the right option for you.
Once you find the practitioner you want to book, you can view their available sessions and book any one that works for you- Each session will have a chosen date and time, so select a date and time that works for you.
You can make payments for your booking using a credit card or other secure payment methods.
You can cancel or reschedule your appointment by logging into your account and going to the 'Session Overview' section of the booked session. Here you can chat directly with the practitioner to arrange a cancellation or reschedule.

For Healers

Once you are logged in, you can create a new service by clicking on the 'Add Service' button on the top right corner of the website or from your 'My Services' page. Here you can follow the steps and create a new healing service to offer users.
Once you have created a service, you can follow the button “Session Overview” where you will see all the users who have booked for your service and you can chat with them in the chat.

Booking and Payment

Finding Healers accepts various secure payment methods such as credit card, PayPal and other online payment methods.
Finding Healers is delightfully free for all! But even magic can't vanish transaction fees (which is roughly 4%).
You can cancel or reschedule your appointment by logging into your account and going to the "Session Overview" section and chatting directly with the respective practitioner. Please note that Finding Healers can only support you on your claim for a refund if you can provide a chat history within our system. Any bookings or communication done outside of our platform are out of our control.
Refunds are handled on a case-by-case basis. If you need to cancel your booking please refer to our cancellation policy for more information.
In case of a practitioner's unavailability, he or she will reschedule the appointment or provide you with a refund.
No, all charges for certain services will be clearly stated in the service page, and you will have the option to review these fees before confirming the booking.

Practitioner Information

Each practitioner on Finding Healers has a profile that includes information such as qualifications, experience, and reviews from previous customers. You can find a practitioner by using our search filters or browsing through our practitioner directory.
You can read reviews of practitioners by visiting their profile and scrolling to the "Reviews" section. Here you will find a list of reviews from previous customers that have used their services.
No, not all practitioners on Finding Healers are certified. Finding Healers offers a wide range of Modalities, some of which fall outside of the scope of a certification. The important things to check before making a booking are the years of experience and the reviews left by other users. You can also chat with a healer by using the “chat” button, and arrange a free discovery call to make sure that you completely trust a practitioner before making a booking.
You can use our search filters to find practitioners based on location, by searching for 'healing near me' or 'healers in [city/region]', and our platform will show you the available practitioners in your area.
You can check a practitioner's availability by visiting their profile and browsing the different packages and offers which they have created. Pick the ones which best suit your requirements.
You can contact a practitioner by visiting their profile and selecting the 'Message' button. Here you will be able to send them a message or request a call.

Category 5: Available services

Finding Healers offers a wide range of holistic healing services including Mind Healing, Body Healing, Energy Healing, Sensory Healing, and more.
Yes, you can use our search filters to find practitioners that offer a specific healing service by adjusting the filter modal for price, location, modality, date, duration or by venue or individual.
Energy healing is a holistic practice that aims to balance the body's energy system by clearing blockages and restoring balance to the body's energy flow. This can be achieved through various methods such as reiki, chakra healing, and crystal healing and more.
Spiritual healing is a holistic practice that aims to address the spiritual aspects of an individual's wellbeing. It can involve practices such as meditation, mindfulness, and connecting with a higher power.
All services offered on Finding Healers are provided by trusted practitioners who adhere to industry standards and regulations. To ensure you get the most out of your experience it is important to check the reviews and chat with the practitioner to get a feel for whether or not their energy and values align with yours.
You can use our search filters to find practitioners that offer a specific healing service by searching for 'acupuncture' or 'massage therapist in [city/region]'.

Contact us

You can contact our customer support team by emailing us at contact@findinghealers.com
Our customer support team is available Monday to Friday. We do our best to respond to all inquiries as soon as possible.
You can report any problem with your booking by contacting our customer support team at contact@findinghealers.com or through our contact form on the 'Contact Us' page of our website.
We value our customers' feedback and suggestions, you can contact our customer support team at contact@findinghealers.com or through our contact form on the 'Contact Us' page of our website.
You can unsubscribe from our newsletter by clicking on the 'unsubscribe' link at the bottom of the newsletter or contacting our customer support team at contact@findinghealers.com

Privacy Policy

Our privacy policy outlines how we collect, use, and protect the personal information of our users. You can find a copy of our privacy policy on our website by clicking on the "Privacy Policy" link at the bottom of the homepage.
We take the protection of our users' personal information very seriously and have implemented appropriate security measures to keep your information safe. For more details, please refer to our privacy policy.
We use your personal information to provide and improve our services, to communicate with you, and to comply with legal requirements. You can find more information on how we use your personal information in our privacy policy.
We do not share your personal information with third parties without your consent, except as required by law or as necessary to provide and improve our services. You can find more information on how we share your personal information in our privacy policy.
Our terms and conditions outline the rules and regulations for using our platform. You can find a copy of our terms and conditions on our website by clicking on the "Terms and Conditions" link at the bottom of the homepage.
By using our platform, you are indicating your acceptance of our terms and conditions. If you do not agree with our terms and conditions, you should not use our platform.